Technical Support

The NexTech team is very proud of our Technical Support. When users call our toll-free support line, they speak to people; not machines. Often times, they speak directly to the programmers themselves to give suggestions and constructive feedback. Of course, we listen to these suggestions and feedback and incorporate them into our future releases. That's how the software has evolved into the success it has become today; listening to our users. If there is a problem that can not be solved by a walk-thru over the phone, one of our technical support personnel will connect to your system remotely and work first hand with the problem until it is solved.

 

 

 How to Contact Support

 

Technical Support by Phone
  North America (toll free):
    East Coast and Midwest states, call 
    (866) 654-4396
     West Coast and Central states, call 
     (888) 417-8464
  International (direct dial to U.S.):
      +1 (813) 425-9270
      +1 (937) 438-1095
 Support by email
     support@nextech.com

 

Allow support staff to connect to your system remotely

 

Hours of Operation

(Monday - Thursday)

7:00 A.M. to 8:00 P.M. Eastern Time

(Friday)

7:00 A.M. to 7:00 P.M. Eastern Time

 

 

 Recommended Systems
     Client\Server Configuration
     Terminal Services Configuration